Terms and Conditions
PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.
The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of e-Longview Farms, Inc.. The collective work includes works that are licensed to e-Longview Farms, Inc.. Copyright 2012, e-Longview Farms, Inc. ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with e-Longview Farms, Inc. or purchasing e-Longview Farms, Inc. products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with e-Longview Farms, Inc. or to purchase e-Longview Farms, Inc. products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by e-Longview Farms, Inc.. You further agree not to change or delete any proprietary notices from materials downloaded from the site.
All trademarks, service marks and trade names of e-Longview Farms, Inc. used in the site are trademarks or registered trademarks of e-Longview Farms, Inc.
This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, e-Longview Farms, Inc. disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. e-Longview Farms, Inc. does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. e-Longview Farms, Inc. does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.
Limitation of Liability
e-Longview Farms, Inc. shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if e-Longview Farms, Inc. has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you. Longview Farms makes no medical claims, expressed or implied, regarding any of its products offered. None of the pages of LongviewFarms.com have been evaluated by the FDA. We make no medical claims expressed or implied. Please contact your physician for your medical needs.
In the event that a e-Longview Farms, Inc. product is mistakenly listed at an incorrect price, e-Longview Farms, Inc. reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. e-Longview Farms, Inc. reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, e-Longview Farms, Inc. shall issue a credit to your credit card account in the amount of the incorrect price.
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by e-Longview Farms, Inc. without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.
e-Longview Farms, Inc. may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to e-Longview Farms, Inc..
Your use of this site shall be governed in all respects by the laws of the state of California, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of e-Longview Farms, Inc. products) shall be in the state or federal courts located in Los Angeles County, California. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of e-Longview Farms, Inc. products) must be commenced within one (1) year after the claim or cause of action arises. e-Longview Farms, Inc.'s failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. e-Longview Farms, Inc. may assign its rights and duties under this Agreement to any party at any time without notice to you.
Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a e-Longview Farms, Inc. or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.
e-Longview Farms, Inc. does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, e-Longview Farms, Inc. is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, e-Longview Farms, Inc. reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to e-Longview Farms, Inc. in its sole discretion.
You agree to indemnify, defend, and hold harmless e-Longview Farms, Inc., its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.
In an attempt to provide increased value to our visitors, e-Longview Farms, Inc. may link to sites operated by third parties. However, even if the third party is affiliated with e-Longview Farms, Inc., e-Longview Farms, Inc. has no control over these linked sites, all of which have separate privacy and data collection practices, independent of e-Longview Farms, Inc.. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, e-Longview Farms, Inc. seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).
All our products have a 30-day guarantee, if you purchased the products from us. If you purchase our products from a store or distributor, you must return the product to them for a refund. If you are not satisfied with any of our products, simply return them within 30 days of the date of your Sales Receipt/Invoice along with the original Receipt. This does not include S/H to or from you. NOTE: * No Returns are accepted without a "return authorization number" (RAN) that you obtained from our customer service department. If for any reason you wish to return an item please call us at 570-380-1077 to obtain this return number. *There is a 3% return fee for any orders purchased & refunded using PayPal.
If for any reason you are not satisfied with the product you purchase, then you will be credited at 50% of the purchase price. If more than 1/4 of the product has been used, a refund will not be granted. (Excluding larger items like, Qts. and Gallons of Oil; no refund is available for these opened items) Once we receive the package back a determination of refund amount will be made. Freight charges are excluded from refunds. All Unopened Merchandise: Within 30 days for a full refund of the purchase price (less shipping/handling charges). Only one opened package of any product is eligible for return. All others of the same product must be in a factory sealed container for refund. Packages refused at the time of delivery will be considered a return and are subject to a 15% restocking fee. Shipping/Handling Fees are not refundable under any circumstances. Shipping Charges for expedited Federal Express delivery, Priority Mail, or UPS express services that are delayed due to bad weather are NOT refundable. *PayPal orders: There is a 3% return fee for any orders purchased & refunded using PayPal.
Shipping and Handling:
Most orders are processed within 24 hours (except on weekends and holidays). Retail domestic orders are shipped via Postal Priority; for larger orders, we use UPS. You can expect to receive your order within 3-7 business days from the date of order, depending on your location. We charge both Handling and Shipping. Our nominal handling fee helps defray a small portion of the expense we incur in expediting your order through our system and carefully hand-packing your merchandise. PayPal orders: There is a 3% return fee for any orders purchased & refunded using PayPal.
For International orders:
There are additional S/H fees above and beyond those that will appear in your shopping cart order. We are required to file all export shipments of emu oil with U.S. Fish & Wildlife that results in an additional fee of $93.00-$145.00. The applicable fee will be added onto all export orders of emu oil, emu oil gel capsules, & kits/packs containing emu oil or emu oil gel capsules. We ship most EXPORT orders via USPS or UPS/Insured. If this is of concern to you, please contact us prior to completing your online order; let us know what products you'd like to order, along with quantity, and we will email you the S/H charges. Export orders can take anywhere from 5 - 30 days to reach you, depending on the method of shipment and the import regulations for your country. Customs does stop certain products from entering your country and you must accept all financial responsibility for your order. By purchasing from us, you agree there will be no charge backs to us and that you agree to our shipping terms. If Customs in your country returns your order to us, either because you did not have the permission to import such products or because of other governmental regulations in your country, we may refund to your credit card your total charge minus twice your shipping charge, and minus 20 percent of the value of your order as the re-stocking fee, and minus any other charges, such as quarantine fees or warehousing fees, assessed by the Customs in your country or the U.S. Under no circumstances are we responsible for your package once it leaves our facility. Nor will we refund S/H fees under any circumstances. If you provide a shipping address that is incorrect or incomplete, all fees relating to the return of the package will be at your expense. If any products are damaged because of incorrect or incomplete address supplied by the customer, the customer will be held responsible for any and all damage. *PayPal orders: There is a 3% return fee for any orders purchased & refunded using PayPal.